We're asking you to arrive at the pickup location at least 15 minutes prior departure time. Are you on the way and think you're not going to make it on time? Then call us as soon as possible! We will then contact the bus driver and ask him if it is possible to wait a little longer.
Do you want to resign from the trip at the last moment? Then please let us know, so the driver is not going to wait unnecessary. Please note that is is not possible to buy tickets in the bus, you can only bus bus tickets on our website.
Latest 2 days before the event you will receive the bus-tickets via email. Your bus number will be printed on this ticket and it will correspond with the number behind the windshield of the bus. Remember your bus number and also save your ticket for the trip back home!
Despite our best efforts, it might be possible that the bus will be delayed. As soon as we know this we will try to let you know via phone or an SMS message.
You are welcome to take your own food and drinks in the bus, but please keep the bus tidy. You may take cans and plastic bottles, but no glass. Some drivers sell food and drinks on board, but not all drivers do this.
After asking the driver you may be allowed to play your own music in the bus, so if you want you can bring your own CD's or iPod. Please always consult with the driver and your fellow passengers about the music you're playing.
Do not leave any valuables in the bus! Even when the bus is waiting for you, someone else may always be back sooner than you. KoncertBus is not responsible in any way for your belongings.
By law it is not allowed to smoke in the bus. If you need to smoke, please ask the driver before departure if there are any smoking breaks planned.
The buses will be ready for boarding earliest 30 minutes before the end of the event. Depending on the event, the buses will leave 30 minutes to 90 minutes after the event ends. You can find the exact departure time on your bus-ticket and on our website.
Do you have any questions before you leave of after the event? Then please call us at +48 792 89 89 81. We are available before departure and after the event ends for any questions you might have.